Valid Conditions for Orders from U.I. Lapp GmbH, Lapp Systems GmbH and Contact GmbH

a. Prices

The prices in force on the day of order entry plus the VAT rate applicable on the day of invoicing shall apply. The copper surcharges for cables, wires and piece-guided goods are calculated at LAPP using the average copper price for the previous month on the day the order is entered.

The prices for copper cable include a copper base of EUR 150.00/100 kg copper, with the exception of telecommunications cables with copper EUR 100.00/100 kg copper, underground cable hollow price, unless otherwise stated in the price quotation. If other metals (e.g. aluminium or lead) are used, the invoicing method shall be analogous to that used for copper. For brass items, percentage surcharges are charged on the sales prices. The brass base is EUR 150.00/100 kg brass.

Insofar as the price information in the following refers to the net value of goods, this is calculated from the value of the goods of the order without other services such as e.g. cutting costs, freight & shipping costs, special services and storage services.

b. Freight charges and shipping costs

b.3 Orders via EDI

We deliver free domicile from a net value of goods of EUR 500.00 excluding metals. Below a net value of goods of EUR 500.00 excluding metals, we charge for the freight costs as shown under point b.1/ b.2. 

b.4 Special service and warehouse service

The costs for a shipment with a special service comprise the costs for a standard delivery (see Chapter b.1-b.3) and the costs for the special service (basic freight + costs for the special service). 

The cost of a special service shall be borne by all customers, regardless of the value of the goods ordered (also applies to free domicile shipments). Costs for special shipments and services are always fully borne by the customer.

• Early delivery by 08:00 a.m. (order must be received by 12:00 noon the day before)

Parcel service: not possible

Haulage: EUR 153.00 

• Delivery by 10:00 noon

Parcel service: EUR 40.00 

Haulage: EUR 113.50

• Delivery by 12:00 noon

Parcel service: EUR 26.00

Haulage: EUR 59.90

• Guaranteed delivery

Parcel service:    EUR 8.00 

Haulage: EUR 18.00

• Saturday delivery

Parcel service:    EUR 40.00 

Haulage: Upon request

• Telephone notification

Parcel service: not possible

Haulage: EUR 8.00

• Notification on delivery route

Parcel service:    EUR 8.00 

Haulage: EUR 8.00

There is no freight reimbursement for collection. 

If the goods are not accepted on the confirmed delivery date, we can offer the following warehouse service:

• Storage for up to 3 months: free-of-charge
• Storage 4 - 6 months: 0.5% of the invoice amount per month started
• Storage 7 - 12 months: 0.7% of the invoice amount per month started
• From month 13: the goods will be sent to you automatically

Valid for all options from confirmed delivery date or goods becoming available. If you do not wish to use this service, this shall be interpreted by us as an immediate delivery request or if the delivery is still delayed for a reason for which you are responsible, we will automatically re-calculate the costs incurred to you in accordance with the value as listed above. 

c. Packaging

Delivery usually takes place on free-of-charge cable drums. At the customer's request, we also offer plastic cable drums for a fee or use KTG rental cable drums for a fee.

d. Cutting costs

Cutting costs: for desired cut lengths, we calculate cutting costs of EUR 20.00 per cut.
 

e. Minimum value surcharge

For standard orders (via email/telephone) with a net order value of goods including metal surcharge of less than EUR 150.00, we charge a minimum value surcharge of EUR 20.00. You will receive a reduced minimum value surcharge for EDI orders and for orders in the online shop of the U.I. Lapp GmbH. Here, a surcharge of only EUR 10.00 applies for a net order value of goods incl. metal surcharge of less than EUR 50.00. 

f. Delivery quantities

Cables:

Short and excess lengths of +/- 10% are permissible. A delivery may be made in partial lengths. A cut length surcharge per special length will be charged for desired special lengths outside of our catalogue standards. The length-related measurement tolerance is ± 0.5%. Special products supplied by the metre are produced in production lengths. If no division lengths are specified when ordering, we reserve the right to specify the division lengths or layout according to our defined standard lengths.

Piece goods:

We deliver piece-guided items in packaging units. In the case of custom-made products, we reserve the right to over- or under-delivery of up to 10% for piece items and over- or under-delivery of up to 15% for items by the metre.

Packaging units:

Goods by the metre up to 30 kg or up to 250 m are delivered as a ring. Orders greater than 30 kg and/or lengths of more than 250 m will be delivered on a cable drum. We deliver accessories exclusively in packaging units according to the catalogue. A length tolerance of +/-5% may exist for accessories by the metre in the catalogue. An overdelivery of 15% or an underdelivery of 10% is permissible in the case of accessories that are not listed in the catalogue.

g. Return of goods

We would like to point out that we generally do not take back goods that have been delivered free of defects. Should we exceptionally agree to take back the goods as a gesture of goodwill, you must first request the return in writing. In consideration of our parameters and the internal commercial examination we submit to you thereupon, if necessary, a repurchase offer.

This repurchase offer has a validity of 2 weeks, which must be confirmed in writing. If we do not receive a confirmation within this period, the offer expires.

h. Complaints

If you have a complaint, we ask you to use one of our forms on the website to register it with us. 

i. Cable drum return

Our partner in packaging and disposal matters within the framework of the German Packaging Act [Verpackungsgesetz] is the disposal and recycling service provider INTERSEROH Dienstleistungs GmbH. We offer a pick-up service for the return of reusable solid wood cable drums. Deliveries of lattice box and Euro flat pallets will be made in exchange, otherwise a charge will be made according to the display.

The return of our cable drums with a diameter of up to 120 cm is handled by INTERSEROH Dienstleistungs GmbH. Requests for return of cable drums as of a quantity of 4 pieces and a diameter of min. 120 cm can be sent to the following e-mail address:

If collection is not possible due to incorrect information or insufficient access, we will charge you for the costs of the unnecessary trip.

Collection of small drums: Drum diameter 40 cm – 119 cm/30 pieces or at least 300 kg

Collection of empty pallets: from a quantity of 50 pieces.

U.I. Lapp GmbH

01 April 2023