Any questions?
We will be happy to answer them. Use our contact form to receive all important information directly. From the enquiry to the press contact. Our team is available at all times. Select a suitable category for your question and you will be forwarded directly to the contact form.
Contact us:
You can reach the head office team from Mon - Thurs from 07:30-17:00 and Fri from 07:30-16:30 by calling 0711-7838-01.
Live-Chat
Get quick answers from our expert Sales team via our live chat (Monday to Thursday from 07:30-17:00 and Friday from 07:30-16:30) without long waiting times.
Simply click on the orange button in the bottom right-hand corner of the website.
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Complaints
In order to be able to process your logistics complaint quickly and efficiently, we kindly ask you to fill out the relevant form. By completing the form, you can send us all the important information about your complaint and we will get in touch with you as soon as possible.
For example
- Delivered too little and/or too much/incorrect delivery
- Damage during delivery
- Loss of a consignment
In order to process your sales complaint quickly and efficiently, we ask you to fill out the appropriate form. By completing the form, you can send us all the important information about your complaint and we will get in touch with you as soon as possible.
For example
- Condition corrections
- Transferring an invoice
- Incorrect VAT specification
In order to process your technical complaint quickly and efficiently, we ask you to fill in the appropriate form. By completing the form, you can send us all the important information about your complaint and we will get in touch with you as soon as possible.
For example
- Technical defects (faulty product)