Electronic data interchange (EDI)
We automate your entire purchasing and handling process via electronic data interchange (EDI) for fast and error-free processing. With the standardised interface, business documents can be exchanged securely and directly between your ERP system and ours.
This process optimisation is a boost for customers who place regular orders with us and want to develop their business relationships with us. Experience shows that customers enjoy a 41 percent time saving with EDI. Our EDI benefit calculator shows you how much you could save.
You can exchange the following business documents with us via EDI:
- Orders (ORDERS)
- Call orders (DELFOR)
- Changes to orders (ORDCHG)
- Order confirmations (ORDRSP)
- Delivery notes (DESADV)
- Invoices (INVOIC)
EDI implementation: no disruption to your processes
You'll place your orders with us as before while EDI is being implemented. We don’t switch to EDI until everything is running smoothly in the test environment and all parties have confirmed this. We will ask you which documents you would like to exchange with us using this interface at the start of the project. So, before we start the implementation, you need to define your requirements. Based on these requirements, we’ll be setting up an implementation schedule. This includes, but is not limited to:, agreeing on how the individual length division can be implemented for cables. Once this work is done, the test phase begins. This means that you’ll trigger an initial order in a test environment and submit the requisite business documents. We process these from our side and send you back any requested response documents, such as an order confirmation, via the same channel. If everything runs smoothly, a go-live appointment is agreed. If transmission disruptions occur, our employees will intervene in the order entry process. So you’ll definitely receive what you order from us.
A summary of solution options from special order scenarios can be found here: cable order roadmap.