Logistics complaint

Fields marked with * are mandatory.

Please fill in the form below. Meaningful images on which the complete sleeve imprint is legible, but which also show the reason for the complaint, as well as images of the labels/material/close-up of the damage, are always necessary. Please send them to myclaim.de.uil@lapp.com.

Customer reference (own reference no., if available)

Customer number *

Date

Contact person *

Phone number *

E-mail *

Material references

Order number (10 digits starting with 2..) *

Delivery note: (10 digits starting with 3.. ) *

Batch (10 digits starting with 63..) *

Material number

Material designation

Quantity delivered (metres or pieces)

Quantity complained about (metres or pieces)

Collection information

Collection address (if different from the delivery address)

Provision date *

Contact person (if different from the customer reference)

Telephone number (if different from the customer reference)

Fault description

How was the quantity discrepancy determined for piece item?

How was the quantity deviation determined for cables/wires?

Delivered too early/late Forwarding agent (TARGET//ACTUAL) DD.MM.YYYY

Wrong goods received (delivered item no. + description)

Damaged packaging/material (if noted on the delivery note)

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* Mandatory fields