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Germany
 
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Germany
 

Delivery Times & Shipping options


With our various shipping options for your order, you remain flexible and have the choice.
Choose standard or express delivery, as well as a delivery notification and receive your goods when and where you need them.

Standard delivery

If you submit your order by the order acceptance deadline, we will hand over your delivery to the transport service provider on the same day. Our standard lead time for original or cut lengths is then one to two working days within Germany.
From our warehouse in Wroclaw, Poland, delivery within Germany is generally within two to three working days.
Island delivery generally takes one working day longer.

Order acceptance

Delivery Monday to Friday: before 6 p.m. (for certain postcode areas, due to their distance or transport infrastructure, order acceptance by 3:30 p.m. applies).
Saturday delivery: order receipt by Friday, 10 a.m.

Express delivery

The following services are available for individually controlling your delivery:
Early delivery    Guaranteed delivery within the standard delivery time by 10 a.m.
Morning delivery    Guaranteed delivery within the standard delivery time by 12 p.m.
Guaranteed delivery    Guaranteed delivery within the standard delivery time by 6 p.m.
Saturday delivery    Guaranteed delivery between 4 a.m. and 12 p.m.
 

Delivery notification

We offer the option of telephone notification so that the forwarder can arrange a delivery date with you in advance. This can lead to a delay in delivery if the delivery needs to be kept in the forwarder’s warehouse for a short period. Parcel deliveries are excluded from this service.
Alternatively, there is the option of a notice while on the delivery route, whereby the driver informs you of the expected time of arrival via SMS or e-mail for forwarded deliveries and for package deliveries.