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Delivery times & shipping options


With our various shipping options for your order, you remain flexible and have the choice. Choose standard or express delivery, as well as a delivery notification and receive your goods when and where you need them.

Standard delivery


If you submit your order by the order acceptance deadline, we will hand over your delivery to the transport service provider on the next working day. Our standard delivery time for original or cut lengths within Germany is two to three working days. From our warehouse in Wroclaw, Poland, delivery within Germany is generally within three to four working days. Island delivery generally takes one working day longer.

Order acceptance period


Delivery Monday to Friday: Order acceptance by 15:30, handover to transport service provider on the next working day

Express delivery


The following services are available for individually controlling your delivery:

  • Early delivery: Guaranteed delivery within the standard delivery time by 10 a.m.
  • Morning delivery: Guaranteed delivery within the standard delivery time by 12 p.m.
  • Guaranteed delivery: Guaranteed delivery within the standard delivery time by 6 p.m.
  • Saturday delivery: Guaranteed delivery between 4:00 a.m. and 12:00 p.m. if the order is placed by Friday, 10:00 a.m.

    Delivery notification


    We offer the option of telephone notification so that the forwarder can arrange a delivery date with you in advance. This can lead to a delay in delivery if the delivery needs to be kept in the forwarder’s warehouse for a short period. Parcel deliveries are excluded from this service.

    Alternatively, there is the option of a notice while on the delivery route, whereby the driver informs you of the expected time of arrival via SMS or e-mail for forwarded deliveries and for package deliveries.

    Service prices

    Get an insight into the costs of the services listed.
    Further information

    Euro pallet exchange system


    At LAPP, the focus is on sustainable, environmentally friendly management and responsible use of natural resources. With this in mind, we deliver your goods on Euro-pallets within Germany. The exchange system for Euro-pallets consists of a corresponding empty pallet being returned for exchange when a loaded pallet is delivered. Wooden Euro pallets avoid waste and help to reduce CO2 emissions. By reusing them, they make an important contribution to protecting the climate.

    Would you like to find out more details about the delivery of goods on Euro pallets? Read our FAQ now!

    Delivery on Euro pallets

    The exchange system for Euro-pallets consists of a corresponding empty pallet being returned for exchange when a loaded pallet is delivered. This means that the delivery party does not have to carry out time-consuming transhipment. Euro pallets enable a sustainable circular system for industry, trade and logistics.
    At LAPP, the focus is on sustainable, environmentally friendly management and responsible use of natural resources. The step towards the consistent introduction of Euro-pallets supports this mission. Wooden Euro pallets avoid waste and help to reduce CO2 emissions. By reusing them, they make an important contribution to protecting the climate.
    No, half pallets are delivered as one-way pallets.
    In the Euro pallets exchange system, a loaded Euro pallet is exchanged for an empty one upon delivery, so that no additional charges are incurred for customers. If no empty Euro pallet is returned or exchanged for a loaded Euro pallet, LAPP reserves the right to invoice a one-off purchase price for the Euro pallet.

    If you wish to receive one-way pallets instead of Euro pallets, please send your request to the following email address: communication.de.uil@lapp.com

    For the delivery of goods on one-way pallets, LAPP reserves the right to charge a reimbursement of expenses.

    Delivery via Euro-pallets currently only affects delivery in Germany. Deliveries to other countries are not affected at the moment.