Online Shop User Management
Change password: If you are logged in, please click on the user icon and then on "Change password".
Forgotten your password? Please click on the "Forgotten password" button in the login menu. You will receive an e-mail to change your password.
Online Shop Ordering
Your article number corresponding to our LAPP articles can be stored in our online shop so you can order using that article number in the future.
Please contact your customer representative at this email-address: sales.uk.luk@lapp.com
Order
Complaints
In order to be able to process your logistics complaint quickly and efficiently, we kindly ask you to fill out the relevant form. By completing the form, you can send us all the important information about your complaint and we will get in touch with you as soon as possible.
For example
Delivered too little and/or too much/incorrect delivery
Damage during delivery
Loss of a consignment
In order to process your sales complaint quickly and efficiently, we ask you to fill out the appropriate form. By completing the form, you can send us all the important information about your complaint and we will get in touch with you as soon as possible.
For example
- Condition corrections
- Transferring an invoice
- Incorrect VAT specification
In order to process your technical complaint quickly and efficiently, we ask you to fill in the appropriate form. By completing the form, you can send us all the important information about your complaint and we will get in touch with you as soon as possible.
For example
- Technical defects (faulty product)
Products
China Compulsory Certification (CCC) is a certification system for certain products and applies to imported goods as well as those produced in China.
LAPP cables and wires intended for import to China are subject to the CCC certification obligation as individual components – i.e. they are provided separately and not as a part of a machine or system – insofar as they are not subject to an exception or exemption. Harmonised cables are also generally subject to CCC marking.
LAPP Shanghai offers a range of CCC-certified single cores and control cables in China that meet the Chinese standards and the standards of the IEC 60227 series.
If you have any questions, please feel free to contact LAPP Shanghai at the following email address: info(at)lapp.com.cn
Other cables that do not comply with any IEC/HAR standard will continue to be exempted. These products are identified as such on the basis of a self-declaration by the importer together with the catalogue and data sheet.