Orders
To change an order, please contact the e-mail address specified on your order confirmation or submit your enquiry directly using our contact form.
To track your shipments, just log in under "My Account". Once there, click on "Order history” and then select the order you want to track.
Products
You can view data sheets directly in the online shop under the respective product in the article table. To do this, go to the Article list tab and click on the information icon next to the article number.
You can find information about the RoHS directive and the REACH regulation here.
Please contact us by e-mail at sales.hu.lun@lapp.com stating your contract documents.
You can send us your enquiry via e-mail, indicating the relevant product: sales.hu.lun@lapp.com
Prices
You can access information about the freight & shipping costs here.
Delivery and dispatch
You can see the expected delivery date in the online shop in the last step before you submit the order. In addition, you can also contact our sales team directly via chat.
You can request an individual supplier declaration directly here on our website.
For an express delivery that has not yet been placed, please contact: sales.hu.lun@lapp.com, Tel: +36 23 501 250
Unfortunately, an express order cannot be placed via the online shop yet. Thank you for your understanding.
Please get in touch via the contact address specified on your order confirmation to have this saved in your customer master.
Online Shop User Management
You can register and login to our online shop under "MyLAPP" -> "Settings" -> "Login/Register". You can also click on the user symbol on the top right corner, this symbol leads directly to the login or registration.
Change Password: Once you are logged in, you can request a change to your password at any time under "MY LAPP" -> "Personal data".
Forgotten your password? Please click on the "Forgotten password" button in the login menu. You will receive an e-mail to change your password.
Online Shop Ordering
On the item detail page or in the shopping basket, click in the field in which the currently selected length is displayed. The field can now be filled with the individual length.
The current copper price and additional information on the calculation can be found at the following link.
Your article number corresponding to our LAPP articles can be stored in our online shop so you can order using that article number in the future.
Please contact your customer representative at this email-address: sales.hu.lun@lapp.com
You can redeem your voucher in the last step before completing the order.